This Privacy Policy explains how ar99 collects, uses, stores, and protects the personal information of players who access the ar99 platform at ar99.club. We are committed to handling your data responsibly and in accordance with applicable data protection principles. Please read this policy carefully before registering an account.
Last Updated: June 2026 | 18+ Platform for adult Pakistani players only.
ar99 is the operator of the online sports betting and casino entertainment platform accessible at ar99.club ("the Platform"). References to "ar99", "we", "us", or "our" in this Privacy Policy refer to the ar99 platform operator. The ar99 platform is designed for adult Pakistani players aged 18 and above, offering cricket betting (including PSL markets), live casino games, slots, and PKR-denominated payment services via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah.
For the purposes of this Privacy Policy, ar99 acts as the data controller in respect of personal data collected from registered players and visitors to ar99.club. Any questions regarding data handling may be directed to our support team at [email protected] (plain text — not a clickable link).
ar99 collects personal information in the following categories:
2.1 Registration Data. When you create an ar99 account, we collect your full legal name (as it appears on your CNIC), email address, date of birth, Pakistani mobile number, and preferred currency (PKR). This information is required to establish and manage your account.
2.2 Identity Verification (KYC) Data. To comply with anti-money-laundering and age verification requirements, ar99 collects copies of identity documents including your Pakistani CNIC (front and back), proof of residential address (such as a utility bill from LESCO, KESC, or SNGPL, or a bank statement from HBL, UBL, Meezan Bank, or Bank Alfalah), and verification of the payment method registered to your account.
2.3 Financial Transaction Data. ar99 records all deposits, withdrawals, bonuses, and bet settlements associated with your account. This includes transaction amounts in PKR, timestamps, payment method references (e.g., JazzCash wallet number, Easypaisa reference), and transaction status.
2.4 Betting and Gaming Activity. ar99 records your betting history, game play history, odds accepted, outcomes, and session duration. This data is used to manage your account, detect irregular patterns, and provide responsible gaming tools.
2.5 Technical and Device Data. When you access the ar99 platform, we automatically collect your IP address, device type, browser type and version, operating system, screen resolution, session start and end times, and pages visited. This data helps us optimise platform performance and detect fraudulent access.
2.6 Communications Data. If you contact ar99 customer support via live chat or email, we retain records of those communications to provide consistent service and resolve disputes.
2.7 Responsible Gaming Data. If you set deposit limits, session reminders, or activate self-exclusion, ar99 records these preferences and the dates on which they were applied, in order to enforce them correctly.
ar99 uses the personal data it collects for the following purposes:
ar99 does not use your personal data for unsolicited third-party marketing. Where ar99 sends promotional communications about its own platform offers, you may opt out at any time by contacting support.
ar99 processes your personal data on the following legal grounds:
5.1 Service Providers. ar99 shares personal data with third-party service providers who assist in operating the platform, including payment processors (such as JazzCash and Easypaisa infrastructure partners), KYC verification providers, game software suppliers (such as Evolution Gaming and Pragmatic Play), and IT infrastructure providers. All such service providers are contractually bound to process data only as instructed by ar99 and to maintain appropriate security standards.
5.2 Regulatory and Law Enforcement Authorities. ar99 may disclose personal data to regulatory bodies, law enforcement agencies, or other competent authorities where required to do so by applicable law, court order, or in the investigation of suspected fraud or money laundering.
5.3 No Sale of Data. ar99 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of the ar99 business, personal data held by ar99 may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. ar99 will notify affected players of any such transfer in advance.
ar99 does not store full payment card numbers on its servers. Where bank or mobile wallet details are provided for the purpose of withdrawals, these are stored in encrypted form and accessed only by authorised payment processing staff for the purpose of executing your withdrawal request. All financial data transmitted between your device and ar99 is protected by TLS encryption. ar99 verifies that the payment method registered to your account is held in your own name as part of its AML and KYC compliance procedures.
7.1 Essential Cookies. ar99 uses essential cookies to maintain your login session, remember your account preferences, and ensure the platform functions correctly. These cookies are strictly necessary and cannot be disabled without affecting platform functionality.
7.2 Analytics Cookies. ar99 uses anonymised analytics to understand how players navigate the platform — which pages are visited most, where navigation issues occur, and how long sessions last. This data is aggregated and does not identify individual players.
7.3 Security Cookies. ar99 uses cookies to support fraud detection and account security functions, including identifying unusual login patterns from new devices or IP addresses.
7.4 Cookie Management. You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your ar99 account. ar99 does not use third-party advertising or tracking cookies.
ar99 retains personal data for as long as your account is active and for a minimum period of five (5) years following account closure, in order to comply with anti-money-laundering, regulatory, and audit requirements. KYC documents are retained for the same minimum period. Betting and transaction records may be retained for longer periods where required by applicable law or ongoing regulatory investigations. Where data is no longer required for any lawful purpose, ar99 will securely delete or anonymise it.
ar99 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Notwithstanding these measures, no internet transmission is entirely secure. You are responsible for maintaining the confidentiality of your ar99 login credentials and for notifying ar99 promptly if you suspect unauthorised access to your account.
Subject to applicable law and ar99's legitimate regulatory obligations, you have the following rights in relation to your personal data held by ar99:
To exercise any of these rights, please contact the ar99 support team via live chat or at [email protected]. ar99 will respond to verified requests within thirty (30) calendar days. We may require you to verify your identity before processing a rights request.
The ar99 platform is strictly intended for adults aged 18 years and above. ar99 does not knowingly collect personal data from individuals under 18. If ar99 becomes aware that a person under 18 has registered an account, that account will be immediately suspended, all data will be securely deleted (except where retention is required by law), and any funds deposited will be returned to the originating payment method. If you have reason to believe a minor has accessed the ar99 platform, please contact our support team immediately.
The ar99 platform may contain references to third-party services (such as game software providers or payment processors) in a descriptive context. ar99 is not responsible for the privacy practices of any third-party services you may access independently. This Privacy Policy applies solely to data collected through the ar99 platform at ar99.club.
ar99 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, ar99 will notify registered players by email to their registered address and by a prominent notice on the ar99 platform at least seven (7) days before the changes take effect. Continued use of the ar99 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. The date at the top of this document reflects the most recent revision.
If you have any questions, concerns, or complaints regarding this Privacy Policy or ar99's data handling practices, please contact our support team via the live chat available on the ar99 platform (24/7, English language). You may also write to us at: [email protected] (plain text — not a clickable link). We aim to acknowledge all privacy-related enquiries within two (2) business days and resolve them within thirty (30) calendar days.
Six ways ar99 protects your personal data
Every data transfer between your device and ar99 — logins, deposits, withdrawals, and account updates — is protected by industry-standard TLS encryption, the same technology used by Pakistani banks.
ar99 verifies every player's identity before permitting withdrawals. KYC protects you and the broader player community from fraud, identity theft, and unauthorised account access.
ar99 never sells, rents, or trades your personal data to third parties for marketing. Your CNIC details, mobile number, and PKR transaction data remain strictly within the ar99 ecosystem.
ar99 stores passwords using one-way cryptographic hashing. Your actual password is never readable — not by our support staff, not by our systems, and not in the event of a data breach.
You have the right to access, correct, delete, and export your personal data held by ar99. Submit a verified request via live chat or email and ar99 will respond within 30 days.
ar99 does not store full payment credentials. JazzCash, Easypaisa, HBL, and other payment method details are encrypted and used only to process the transactions you authorise.
Your personal data is protected by robust security measures and a clear privacy policy. Log in to ar99 today to bet on cricket, PSL, and live casino — all in PKR, all with full transparency.
18+ Gambling for entertainment only. Please comply with local laws.