18+ Gambling is for adults only. If you feel gambling is affecting your life negatively, please use the tools on this page or contact our support team immediately.
ar99 is committed to providing a safe, fair, and controlled entertainment environment for all adult Pakistani players. Cricket betting and casino games are meant to be fun. When they stop being fun, ar99's responsible gaming tools are here to help — immediately and without judgement.
At ar99, we want every player in Pakistan — whether you're following PSL from Lahore or catching live casino action in Karachi — to enjoy betting as a leisure activity within their means. The odds on every cricket market and casino game are set so that the platform has a mathematical edge over the long term. This means gambling should never be treated as a way to make money, recover a loss, or solve a financial problem.
The majority of ar99 players bet sensibly, set budgets, and enjoy the platform without any difficulties. But ar99 acknowledges that for some players, gambling can become problematic. Recognising this, ar99 has built a comprehensive suite of responsible gaming tools directly into the player account dashboard — available to every registered player at all times, free of charge, and effective immediately upon activation.
Responsible gaming is not an optional policy statement at ar99 — it is a core platform requirement. The same engineering and product attention given to cricket betting markets and slot titles is given to deposit limit systems, self-exclusion enforcement, and reality check notifications. If you are reading this page because you are concerned about your own gambling, please continue reading — the tools and guidance below are here for exactly that reason.
The ar99 platform is accessible only to individuals who are 18 years of age or older. This is not a guideline — it is a hard requirement enforced through identity verification at registration and at the point of withdrawal. ar99 uses KYC procedures to verify the age and identity of every player before permitting financial transactions. Any account confirmed to belong to a person under 18 will be suspended immediately, all funds returned, and the incident reported to relevant compliance bodies.
If you are a parent or guardian in Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, or anywhere in Pakistan and are concerned that a minor in your household may be accessing gambling platforms, please use parental control software on shared devices and contact ar99 support if you have reason to believe a minor has used our platform. ar99 takes underage gambling extremely seriously.
Six tools built into every ar99 account — activate any of them instantly from your dashboard
Set a maximum daily, weekly, or monthly deposit amount in PKR. Once you reach your limit, no further deposits are accepted for the period you chose. Limits take effect immediately. Increasing a limit requires a 24-hour cooling-off period by design.
Set a maximum session duration per login. When your time is up, ar99 will alert you and, if you choose, automatically log you out. This tool is particularly useful for players who lose track of time during long PSL match days or live casino sessions.
Enable periodic on-screen pop-ups during your session that show how long you've been playing and how much you've wagered. Reality checks break the rhythm of extended play and give you a factual snapshot of your session at regular intervals.
Take a short break from ar99 for 24 hours, 7 days, or 30 days. During a cooling-off period your account remains open but you cannot log in or place bets. This tool is designed for players who want a temporary pause without committing to full self-exclusion.
Self-exclude from ar99 for a minimum of 6 months. During self-exclusion, your account is fully suspended — you cannot log in, deposit, or bet. ar99 will also suppress all marketing communications to you during this period. Self-exclusion can be activated immediately via your account settings or by contacting support.
ar99's KYC process verifies that every player is who they say they are and that they meet the 18+ age requirement. KYC also protects your account from unauthorised access and ensures your PKR withdrawals are processed to your verified payment method only.
Problematic gambling can develop gradually. These signs may indicate that gambling is no longer a healthy leisure activity for you:
The vast majority of ar99 players enjoy betting responsibly. Here's what healthy gambling looks like:
Self-exclusion is the most powerful responsible gaming tool available on ar99. When you self-exclude, your account is fully suspended for the minimum period you choose (six months, one year, or indefinitely). Here is exactly how to activate it:
Log in to ar99, navigate to Account Settings, then select Responsible Gaming. Choose Self-Exclusion, select your period, and confirm. The exclusion takes effect within minutes.
Contact the ar99 support team via live chat, available 24 hours a day in English. Request self-exclusion and a support agent will apply it to your account immediately during the conversation.
Send a self-exclusion request to [email protected] from your registered email address. Include your ar99 username and preferred exclusion period. ar99 will action your request within one business hour.
Your account is suspended. You cannot log in, deposit, or place any bets. All marketing from ar99 is suppressed. Your account balance is preserved and will be returned to you after the exclusion period ends, subject to KYC verification.
ar99 takes the protection of minors with absolute seriousness. Every new ar99 account undergoes age verification as part of the KYC process. Players must confirm at registration that they are 18 years of age or older, and identity documentation is required before any withdrawal is processed.
If you share a device or internet connection with children in your household in Lahore, Karachi, Islamabad, or elsewhere in Pakistan, we strongly recommend the following practical steps:
If you are concerned about your gambling behaviour or that of someone you know, the first step is to reach out. ar99's customer support team is available 24 hours a day, 7 days a week in English. They are trained to assist players with responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion — without judgement and with full confidentiality.
You can also contact ar99 at [email protected] (plain text — not a clickable link). If you feel your situation requires more support than ar99 can provide directly, please consider reaching out to mental health or financial counselling services available in Pakistan. ar99 will always respect and action self-exclusion requests from players or their family members.
If you're in control of your play and gambling is still fun, ar99's cricket betting, live casino, and slots are ready for you. Log in, set your budget, and enjoy the game.
18+ Gambling is for entertainment only. Never bet money you cannot afford to lose.